Jennifer Akonedo is a dedicated and highly skilled aviation professional with a proven record of delivering outstanding client experiences in the travel and airline sector. She holds a Higher National Diploma (HND) from Lagos State Polytechnic and has further advanced her knowledge through specialized training at a recognized aviation school, earning her qualification as a Ticketing and Reservation Officer.

At GEM Travels, Jennifer plays a vital role in managing ticketing operations and travel reservations, ensuring accuracy, efficiency, and seamless service delivery for both corporate and individual clients. With three years of hands-on industry experience, she has developed strong competencies in GDS systems, fare calculations, itinerary planning, booking management, and travel regulations compliance.

Her professional strengths include meticulous attention to detail, exceptional customer service, and problem-solving under pressure  qualities that consistently contribute to client satisfaction and repeat business. Jennifer is adept at balancing operational precision with a warm, approachable demeanor, making her a trusted point of contact for customers seeking smooth, stress-free travel arrangements.

Jennifer’s commitment to continuous learning, coupled with her passion for the travel industry, positions her as an integral part of GEM Travels’ mission to provide exceptional, personalized, and reliable travel solutions.